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Levant Immigration

Privacy Policy

Last updated: [TO CONFIRM] 2026

This Privacy Policy explains how Levant Canadian Immigration Consultancy Inc. (“Levant Immigration”, “we”, “us”) collects, uses and protects personal information when you visit levantimmigration.com, contact us or book a consultation. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies to visitors from the European Union, the General Data Protection Regulation (GDPR).

Who we are

Levant Canadian Immigration Consultancy Inc.
5255 Yonge Street, Unit 201, Toronto, ON M2N 6P4, Canada
Email: [email protected]
Phone: 1.437.990.1004

Our consultant is a Regulated Canadian Immigration Consultant (RCIC), licence R711536, and is bound by the confidentiality obligations of the College of Immigration and Citizenship Consultants (CICC) Code of Professional Conduct.

What information we collect

  • Contact form: your name, email address and the message you send us.
  • Consultation booking: your name, email address, phone or WhatsApp number, the date and time you choose and your answers to the booking questions.
  • Email and phone communication: the information you choose to share with us.
  • Website usage data: technical information such as your IP address, browser type and pages visited, collected by our hosting and security providers and, only if you consent, by analytics and advertising tools (see “Cookies”). [TO CONFIRM]

Please do not send passports, identity documents or other sensitive documents through the website contact form. We will tell you how to share documents securely once we start working together.

How we use your information

  • to answer your enquiry and schedule and hold your consultation;
  • to provide immigration services if you become our client;
  • to keep records required by law and by our professional regulator;
  • to keep the website secure and working properly;
  • to understand how visitors use the website and improve it, only where you have consented to analytics cookies.

We do not sell your personal information.

Service providers we use

We share personal information only with providers that help us run our business, and only as needed:

  • Google Workspace (Google LLC): email.
  • Cal.com: online consultation booking and calendar scheduling. [TO CONFIRM]
  • Google Meet / Zoom: video consultations.
  • Cloudflare: website delivery and security.
  • Website hosting provider: [TO CONFIRM] (name and server location).
  • Google Analytics and Meta (Facebook) Pixel: only if you accept analytics/marketing cookies. [TO CONFIRM]

Some of these providers may store or process information outside Canada, including in the United States and the European Union. In that case the information may be accessible to authorities in those countries under their laws.

Cookies

The website uses cookies that are necessary for it to work and to keep it secure. With your consent, we may also use analytics and marketing cookies (Google Analytics, Meta Pixel) to measure visits and the effectiveness of our advertising. You can accept or decline these cookies in the cookie banner and change your choice at any time. [TO CONFIRM]

How long we keep your information

Enquiries that do not lead to a client relationship are kept for up to [TO CONFIRM] months. Client files are kept for the period required by the CICC and applicable law. After that, information is securely deleted.

Your rights

You may ask us to access or correct your personal information, withdraw your consent, or (where the GDPR applies) delete or restrict the use of your information. To make a request, email [email protected]. We will reply within 30 days.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, in the EU, your local data protection authority.

Security

We use reasonable technical and organizational measures to protect personal information, including encrypted (HTTPS) connections, access controls and regular backups. No method of transmission over the internet is completely secure.

Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.